Privacy Policy

Akuma Labs GDPR Policy for EU Customers Effective Date: 13/09/2023 
1. Introduction Akuma Labs is committed to protecting the privacy and personal data of its EU customers. This GDPR Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR). 2. Data Controller Akuma Labs acts as the data controller and is responsible for the processing of your personal data. 3. Personal Data We Collect We may collect the following types of personal data from our EU customers:

  • Contact Information: Names, email addresses, phone numbers, and mailing addresses.
  • Account Information: Usernames, passwords, and other account credentials.
  • Payment Information: Credit card details, billing addresses, and payment history.
  • Purchase Information: Details of products or services you have purchased.
  • Communication Data: Records of communication with our customer support and feedback.
4. How We Use Your Personal Data We use your personal data for the following purposes:
  • To fulfill orders, process payments, and provide customer support.
  • To send order notifications, shipping updates, and other transaction-related information.
  • To communicate with you about products, promotions, and updates.
  • To improve our products and services through analytics and customer feedback.
  • To comply with legal and regulatory obligations.
5. Legal Basis for Processing We rely on the following legal bases for processing your personal data:
  • Contractual Necessity: Processing data is necessary to fulfill our contract with you.
  • Consent: We may process your data based on your consent, which you can withdraw at any time.
  • Legitimate Interests: We may process data for our legitimate interests, such as improving our services.
6. Data Retention We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. You can request the deletion of your data at any time, subject to legal and contractual obligations. 7. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. 8. Your Rights Under the GDPR, you have the following rights regarding your personal data:
  • Right to Access: You can request access to your personal data.
  • Right to Rectification: You can request corrections to your inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Restriction: You can request the restriction of the processing of your data.
  • Right to Data Portability: You can request the transfer of your data to another controller.
  • Right to Object: You can object to the processing of your data in certain circumstances.
9. Contact Us For any questions, requests, or concerns related to your personal data and this GDPR Policy, please contact our Data Protection Officer at hello@akumalabs.co.uk. 10. Changes to this Policy We may update this GDPR Policy from time to time to reflect changes in our data practices or legal requirements. Any updates will be posted on our website. 11. Complaints If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.